John Hultberg, "Road Through the Labyrinth" (1979)
John Hultberg, Road Through the Labyrinth (1979)
Can a Game Be Literature?

Mark's Pages

The most feeble vision of job security. Prevent your functions from becoming organized efficiently, so that your personal heroism is required to accomplish the most mundane routine.

This works within a feeble management culture, where the corollary becomes, never allow attrition, because when people leave they remove unique institutional knowledge which can't be replaced.

With a transition to competent management, these swollen heads roll promptly. The organization gasps a collective gasp, and shortly begins to achieve velocities which had previously been unimaginable.